Refund and Return Policy for Trainer Junction

Effective Date: 12-12-2024

Trainer Junction is committed to providing a seamless experience for our users. This Refund and Return Policy outlines the terms under which refunds may be requested and processed. By using Trainer Junction, you agree to the terms described below.

1. Refund Eligibility

Refunds are provided only in the following cases:

• The service you paid for was not delivered as promised.
• Technical errors prevented you from accessing a paid feature or service.
• Duplicate transactions due to technical glitches.

Refunds will not be provided for:

• Dissatisfaction with the results of services (e.g., no job match or project match).
• Non-usage of purchased services or subscriptions.
• Violation of our Terms and Conditions by the user.

2. Refund Request Process

To request a refund, follow these steps:

1. Submit a Request: Email us at contacttrainerjunction@gmail.com with the subject line “Refund Request.”
2. Provide Details: Include the following in your email:
   • Full name
   • Contact details (email and phone number)
   • Transaction ID or receipt of payment
   • Reason for the refund request
3. Review Process: Once we receive your request, our team will review the details and get back to you within 5-7 business days.

3. Refund Methods

Approved refunds will be processed using the original payment method. Depending on your payment provider, it may take 7-14 business days for the refund to reflect in your account.

4. Subscription Cancellation

Users with recurring subscriptions can cancel at any time by accessing their account settings or contacting us at contacttrainerjunction@gmail.com.

• If canceled before the next billing cycle, the subscription will not renew.
• Partial refunds for unused periods are not provided unless required by applicable law.

5. Service-Specific Refunds

Certain services may have unique refund terms outlined at the time of purchase. Please review the specific terms before completing a transaction.

6. Changes to This Policy

Trainer Junction reserves the right to modify this Refund and Return Policy at any time. Changes will be posted on this page, and continued use of our platform constitutes acceptance of the updated terms.

7. Contact Information

For questions or concerns about this policy, please contact us at:
Email: contacttrainerjunction@gmail.com
Address: Bodipalayam, Pollachi, Coimbatore, Tamil Nadu